Global time critical logistics provider GBA Services has achieved certification for meeting the latest ISO Standards for Quality Management (9001:2015) and Environmental Management (14001:2015).
Speaking of the certification, Director Andrew Birkbeck said: “Our philosophy at GBA Services is one of continuous improvement. Adopting the new ISO standards early in their lifecycle allows us to demonstrate to customers that we are committed to providing consistent and exceptional service, whilst maintaining our environmental responsibilities and acting sustainably.”
Mr Birkbeck continued: “Exceeding compliance expectations across many different areas of the business is an integral part of the GBA Services culture. We have followed the MHRA Good Practice Guidelines (GDP) for cold chain distribution for over six years and are also one of only a small number of UK operators who are TAPA accredited to Security TSR Level 2.”
The ISO principles are integrated across every business unit, with responsibility held at department head level. In addition to compulsory internal audits, GBA teams carry out continual process reviews for all elements of the business, to ensure essential processes are flexible, innovative and customer focused. GBA also actively encourages all members of staff to think about the processes they use every day and put forward suggestions on how they may be improved.
The ISO Standard for Quality Management (9001:2015) which came into effect in September 2015 is designed to assure customers that a certified company can offer products and services of consistently good quality. It also acts as a tool to streamline processes and make them more efficient at what they do. ISO 14001:2015 helps an organisation to successfully implement its environmental management system, which includes: enhancement of environmental performance; fulfilment of compliance obligations and achievement of environmental objectives.
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For further information, please contact:
Belle Moss, torque agency group T: 020 7952 1074 E: bmoss@torqueagencygroup.com
Or
Paul O’Malley, torque agency group T: 020 7952 1070 E: pomalley@torqueagencygroup.com
